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APIs Reports Manager

7. Login – Logout Time En

URL: https://wv{{wolkvox_server}}.wolkvox.com/api/v2/reports_manager.php?api=agent_7&date_ini={{YYYYmmddHHiiss}}&date_end={{YYYYmmddHHiiss}} Description: This report allows tracking the agents’ work shift compliance by establishing a relationship between log in and log out time to determine the agent’s total connection time. Benefit: This report by means of the log-in time allows to know the adherence of the consultants to the work shift. How it works:
  • The consumption of this API is done by GET method. To consume this API you must replace in the url {{{wolkvox_server}} by the nomenclature of the server of the operation. The wolkvox-token header must be used to make use of the authorization token. Note that the same token cannot be consumed simultaneously, so you can schedule the next API to be consumed when the result of the previous one is successful. In terms of time, to keep track of your operation you can make a consumption every 5 minutes of the information.
REQUEST
NAME DESCRIPTION TYPE
api Type of report required String
date_ini Initial Date (YYYYmmddHHiiss) String
date_end Final Date (YYYYmmddHHiiss) String
agent_dni Agent’s DNI String
RESPONSE
NAME DESCRIPTION TYPE
agent_name Agent’s name String
agent_id Refers to the numerical identification of each wolkvox Agent user. String
agent_dni It is the identification document of each agent String
date Indicates the date in year-month -day format String
login Indicates agent login date and time String
logout Indicates date and time of logout of agents String
login_time Indicates the time the agent remained logged on to wolkvox Agent String
 
Posibles códigos de respuesta
				
					$curl = curl_init();

curl_setopt_array($curl, array(
  CURLOPT_URL =&gt; 'https://wv9901.wolkvox.com/api/v2/reports_manager.php?api=agent_7&amp;date_ini={{YYYYmmddHHiiss}}&amp;date_end={{YYYYmmddHHiiss}}',
  CURLOPT_RETURNTRANSFER =&gt; true,
  CURLOPT_ENCODING =&gt; '',
  CURLOPT_MAXREDIRS =&gt; 10,
  CURLOPT_TIMEOUT =&gt; 0,
  CURLOPT_FOLLOWLOCATION =&gt; true,
  CURLOPT_HTTP_VERSION =&gt; CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST =&gt; 'GET',
  CURLOPT_HTTPHEADER =&gt; array(
    'wolkvox-token: {{token}}'
  ),
));

$response = curl_exec($curl);

curl_close($curl);
echo $response;

				
			

RESPONSE

				
					{
    "code": 200,
    "error": null,
    "msg": "1 records were found",
    "data": [
        {
            "agent_name": "",
            "agent_id": "",
            "date": "",
            "login": "",
            "logout": "",
            "login_time": ""
        }
    ]
}

				
			

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