URL:
https://wv{{wolkvox_server}}.wolkvox.com/api/v2/reports_manager.php?api=chat_10&date_ini={{YYYYmmddHHiiss}}&date_end={{YYYYmmddHHiiss}}
Description:
This report allows you to know the consumption of the WhatsApp Business line service taking into account the chat identification, date, phone and the use of templates. This report does not allow to consult the cost of use.
Benefit:
This report allows you to identify if the interaction is inbound or outbound through the use of HSM templates and verify the Resolution in First Contact through this channel.
How it works:
- This API consumption is done by GET method.
- To consume this API you must replace in the url {{wolkvox_server}} by the nomenclature of the operation server.
- You must use the wolkvox–token header to use the authorization token.
- Keep in mind that the same token cannot be consumed simultaneously, so you can program the next API to be consumed when the result of the previous one is successful.
- In terms of time, to track your operation you can make a consumption every 5 minutes of the information.
REQUEST |
NAME | DESCRIPTION | TYPE |
---|---|---|
api | Type of report required | String |
date_ini | Initial Date (YYYYmmddHHiiss) | String |
date_end | Final Date (YYYYmmddHHiiss) | String |
destination | Country to which WhatsApp is sent | String |
RESPONSE |
NAME | DESCRIPTION | TYPE |
---|---|---|
conn_id | Corresponds to the call identification number | String |
session_id | Identifier of client vs channel and/or connector | String |
date | Indicates the date in the format year–month–day–hour | String |
customer_phone | Refers to the customer‘s phone number | String |
template | Indicates if there was use of a template (no/yes) | String |
destiny | Indicates the destination of the call | String |