ARGENTINA
Buenos Aires +54 (11) 5217 5933
BRAZIL
Sao Paulo +55 (11) 521 75 933
CHILE
Santiago de Chile +56 (2) 240 533 89
URL:
https://wv{{wolkvox_server}}.wolkvox.com/api/v2/agentbox.php?agent_id={{agent_id}}&api=dtmf&tones={{dtmf_tones}}
Description:
This API allows you to send DTMF tones to the agent application phone in a simple and effective way.
Benefit:
By using this API, you get dialing automation, agent productivity optimization, and a smoother experience.
How does it work?
| NAME | DESCRIPTION | TYPE |
|---|---|---|
| token | Authorization token generated in the wolkvox Manager application. | INT |
| wolkvox_server | Server nomenclature in which your operation is located. This code is provided by support staff. | INT |
| agent_id | Agent extension number assigned in the wolkvox system. | INT |
| dtmf_tones | Numbers you want to send to the wolkvox Agent application phone. | INT |
| NAME | DESCRIPTION | TYPE |
|---|---|---|
| code | Indicate the status code of the response. | String |
| error | Provides detailed information about any error that may occur during the execution of the API. The value “null” indicates that no errors occurred and that the execution of the API was successful. | String |
| msg | It is an informative message that describes the response. | String |
| data | It contains the data or set of data obtained when consuming the API. In other words, it stores the specific information related to the operation carried out through the API. | JSON Object |
$curl = curl_init();
curl_setopt_array($curl, array(
CURLOPT_URL => 'https://wv{{wolkvox_server}}.wolkvox.com/api/v2/agentbox.php?agent_id={{agent_id}}&api=dtmf&tones={{dtmf_tones}}',
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => '',
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 0,
CURLOPT_FOLLOWLOCATION => true,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => 'POST',
CURLOPT_HTTPHEADER => array(
'wolkvox-token: {{wolkvox-token}}'
),
));
$response = curl_exec($curl);
curl_close($curl);
echo $response;
{
"code": "200",
"error": null,
"msg": "default",
"data": "tones agentbox has been added "
}
Sao Paulo +55 (11) 521 75 933
Santiago de Chile +56 (2) 240 533 89
Medellín +57 (604) 322 98 80
Ciudad de Guatemala +502 (2) 3141344
Ciudad de México +52 (55) 8526 36 34
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