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Our Company

Vision and Mission

Vision: To be the most innovative, reliable, easy-to-use and fastest-to-deploy contact center and CRM cloud solution. 

Mission: Provide innovative, easy to use and rapidly implemented technological software, IT and communications solutions, that – like our client – help you to be more competitive, increasing contact center and back office productivity and efficiency for your company. 

What inspires us

Globalization

We are global. Our vision, like the solutions we create, have no borders. We leverage knowledge, relationships and collaboration from and for any place on the planet.

Sustainability

We work to maintain optimal and sustainable profitability over time as a company. We are motivated to learn of the social impact you pursue, to make sense of our technological contributions to your business and employees. 

We get involved in projects aimed at improving the well-being of our employees, their families and society at large.

There is no Planet B, and we are determined to raise awareness amongst our generation and future generations to ensure protection of and care for the planet. We respect all forms of life. We have an eco-sustainable practice.

What we do

Digital Transformation

We guide and assist you with evolving your digital thinking. We create solutions that facilitate the adoption of technology in your business to guarantee its continuity and to discover new competitive advantages or business models. We believe that technology is at the service of people.

Innovation

We turn ideas into reality to provide you with value as a client or employee and to society at large. Innovation is the road and not the end goal. Innovation is an attitude and not a task. Regardless of our role, we are invited to innovate. We challenge the conventional and dare to find new and better ways of doing things.

How we do it

Teamwork

We are motivated by a common, shared purpose. We work in collaboration and with team spirit. When we work as a team, we don’t just divide tasks, we multiply results. Being a team member requires being constantly prepared to make the best decisions and the discipline to implement actions.

Leadership

We practice inspirational and transformational leadership. We spread a vision that will become a reality if we build it together. We encourage our work teams to learn all the time and promote spaces for conversation where all ideas are heard. We assign purposeful responsibilities and trust in our employees’ commitment and abilities.

Operational Excellence

We like to simplify processes and make them more practical. We are committed to excellence and are motivated to make your life easier. We believe in fair pricing and shared benefits. We avoid procrastination and seek to improve the productivity and efficiency of what we do.

Agility

We adapt quickly to market changes, both internally and externally. We resolve your requests rapidly and with flexibility.

What we are

Service

Service connects us to our essence and activates our talents. We are motivated to serve better. We build close, transcendent and lasting relationships with clients and partners like you. We honor our promises and accept our mistakes because we value people over contracts. To serve is to believe that another option is possible and creates an opportunity for you to always want to work with us.

Get wolkvox

Please let us know of any questions you might have. An expert is standing by to help.

Wolkvox is a solution for contact center that allows you to provide the best experience to all the people involved in your operation CX + EX
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