WHY WOLKVOX? OMNICHANNEL PLATFORM WOLKVOX CRM CHATBOTS AND VOICEBOTS MANUALS

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Discover how to transform every interaction

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Platform

Explore our product portfolio

Voice Interaction

Manage inbound and outbound calls from a single platform. Design custom IVRs and automate conversations with voicebots that understand context and respond with agility.

LEARN MORE

Digital channels interaction

Automate and centralize attention in social networks, web chat and email with artificial intelligence. Integrate all your channels into a single environment to deliver fast, personalized and efficient responses.

LEARN MORE

wvx Conversational AI agents

Deploy autonomous agents that not only respond, but understand and resolve. Specializing in customer service, sales, collections and marketing, these agents work 24/7 and scale effortlessly.

LEARN MORE

wvx CRM

Manage and automate the relationship with your customers with a solution focused on customer service, sales and collections, which unifies in a single desktop all the information obtained by your consultants and account executives.

LEARN MORE

wvx Copilot and AI

Build bots and copilots according to the needs of your operation and without advanced technical knowledge. Our platform allows you to configure them easily, leveraging market-leading AI engines for complex and customized tasks.

LEARN MORE

Automate attention and launch campaigns from your customers' favorite channel. AI agents, bots, mass messaging, reporting and more, all integrated into your contact center.

LEARN MORE

Core licenses (CcaaS)

Everything you need to operate your contact center: channel management in a unified agent interface, ACD, advanced dialers, intelligent routing, recording, monitoring dashboard, basic reporting and integration with CRM and knowledge bases based on an agile and scalable cloud infrastructure.

Transform your operation with an all-in-one platform

At wolkvox, we’ve created one of the fastest-to-implement, most innovative, and reliable omnichannel and multimodal engagement platforms for contact centers, digital centers, customer service operations, collections operations, and marketing campaigns.

We have more than ten years of experience in the CCaaS (Contact Center as a Service) market. Our goal is to offer cutting-edge, easy-to-use and efficient solutions for customer care, call center and first level contact center operations.

Acknowledgements

We create solutions you can trust

Our clients’ experience speaks for us. Our applications stand out in the categories of contact center, call center, CRM, telephony, integrations, automatic and predictive dialing, call recording, workforce management, among others.

We implement technological solutions aligned with the most rigorous international information security standards. We have ISO 27001 (CO22/00000064) and PCI-DSS certifications, which guarantee the soundness of our processes and data protection in all operations.

Operates on a large scale with our technology

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Sentiment
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Speech Analytics

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TTS Text-to-Speech Characters

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Chatbot
Interactions

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Voice minutes

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Your customers can engage with our solutions from anywhere in the world

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licenses

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Connected
agents

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Video call

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Sentiment
analysis

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Speech Analytics
seconds

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TTS Characters
from voice to text

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Chatbot
interactions

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Voice minutes

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Your customers can engage with our solutions from anywhere in the world

Agent licenses

0 K

Connected agents

0 K

Video call

0 K

Sentiment Analysis

0 K

Speech Analytics seconds

0 M

TTS Characters from text to voice

0 M

Chatbot interactions

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Voice minutes

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Customers And Trusted Partners

Find your place at wolkvox:
We are Great Place To Work.

We are driven by a commitment to service excellence, constant learning, purposeful innovation, and excellence with integrity in everything we do. As a Great Place to Work certified organization, we cultivate an environment where technology combines with the talent and well-being of our team to build solutions that make a difference.

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APPLICATIONS

MULTICHANNEL DIALER

WOLKVOX STUDIO

ARTIFICIAL INTELLIGENCE

VOICE OF THE CUSTOMER

QUALITY AND PRODUCTIVITY

ANALYTICS

TELEPHONY

INTEGRATIONS

BY INDUSTRY

BY COMPANY TYPE

SMART TEAMS

AUTOMATION AND ARTIFICIAL INTELLIGENCE

DIGITAL TRANSFORMATION

Platform

Explore our product portfolio

Voice Interaction

Manage inbound and outbound calls from a single platform. Design custom IVRs and automate conversations with voicebots that understand context and respond with agility.

Digital channels interaction

Automate and centralize attention in social networks, web chat and email with artificial intelligence. Integrate all your channels into a single environment to deliver fast, personalized and efficient responses.

wvx Conversational AI agents

Deploy autonomous agents that not only respond, but understand and resolve. Specializing in customer service, sales, collections and marketing, these agents work 24/7 and scale effortlessly.

wvx CRM

Manage and automate the relationship with your customers with a solution focused on customer service, sales and collections, which unifies in a single desktop all the information obtained by your consultants and account executives.

wvx Copilot and AI

Build bots and copilots according to the needs of your operation and without advanced technical knowledge. Our platform allows you to configure them easily, leveraging market-leading AI engines for complex and customized tasks.

WhatsApp

Automate attention and launch campaigns from your customers' favorite channel. AI agents, bots, mass messaging, reporting and more, all integrated into your contact center.

Core licenses (CcaaS)

Everything you need to operate your contact center: channel management in a unified agent interface, ACD, advanced dialers, intelligent routing, recording, monitoring dashboard, basic reporting and integration with CRM and knowledge bases based on an agile and scalable cloud infrastructure.

Transform your operation with an all-in-one platform

Acknowledgements

We create solutions you can trust

Operates on a large scale with our technology

Your customers can engage with our solutions from anywhere in the world

Your customers can engage with our solutions from anywhere in the world

Customers And Trusted Partners

Find your place at wolkvox: We are Great Place To Work.

Request a demo

Fill in your details and receive personalized advice about our platform.

UNITED STATES

ARGENTINA

BRAZIL

CHILE

SPAIN

COLOMBIA

GUATEMALA

MEXICO

DOMINICAN REPUBLIC

PERU

AUTOMATION AND
ARTIFICIAL INTELLIGENCE

Find your place at wolkvox:
We are Great Place To Work.