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Streamline your operation, protect your information and grow your business.

Wolkvox: safe, adaptable and compliant environment.

The security and confidence that your contact center in the cloud needs. Take the worry out of it. Protect your customers’ and your company’s data with leading third-party certifications and strict regulatory compliance for privacy and personal data protection compliance, no matter your industry or location.

Security in the cloud, always under control.

Wolkvox Cloud Contact Center is your partner for unlimited security, 24 hours a day, 7 days a week.

Data security

Armored security for your data, at all times.
We protect your data at rest and in transit with state-of-the-art encryption and security best practices.

We keep insider threats and data leakage at bay with additional measures and comprehensive controls.

We log and monitor access to your customers’ data for greater security with access under control.

Wolkvox Suite Protection

We implement a comprehensive security approach across the entire application lifecycle.

We use the most advanced tools and techniques to protect your information with state-of-the-art technology.

An external team of experts verifies the effectiveness of our security measures through independent validation.

Enjoy peace of mind knowing that your information is protected to the highest standards.

Safety through the development cycle

An independent security team ensures the protection of your information.

Security is integrated from the beginning of the software lifecycle with agile methodologies.
Multiple steps of constant validation ensure security at every stage.

Developers are trained on security best practices in ongoing training.

OWASP and the 25 most common SANS vulnerabilities are part of our comprehensive protection approach.


Guarantee the security of your customers' information.

Eliminate your customers’ security concerns with uncompromising security and protect your customers’ information with our robust platform that builds trust in the cloud through GCP, the leader in cloud security, which is the core of Wolkvox Cloud Contact Center Software, and take precise control thanks to logical isolation and customized access permissions that ensure privacy.

Your customers can be confident that their personal information is protected and have complete peace of mind.

Wolkvox Cloud Contact Center offers a scalable and secure platform to develop your contact center in the cloud. After years of refinement and testing, our development philosophy and cloud architecture result in a robust, validated and fully secure solution for the customer experience.
Enjoy a flexible platform that adapts to the changing needs of your business, with the peace of mind of knowing that your customers’ information and your business is protected. Wolkvox Cloud Contact Center represents the best choice for a high-performance cloud contact center, giving you the cutting-edge technology, comprehensive security and limitless scalability you need to deliver exceptional customer service. Trust Wolkvox to deliver the best cloud contact center experience.

We demonstrate a strong commitment to regulatory compliance

At Wolkvox, the security of your data is our top priority. We adhere to the highest compliance standards in the industry, from infrastructure to information management. Our data center facilities are certified and feature state-of-the-art physical and cloud security measures. In addition, we implement multi-factor authentication, data encryption and constant monitoring to protect your information. We also comply with leading security protocols such as ISO/IEC 27001, GDPR and PCI DSS as a service provider. With Wolkvox you can rest assured that your data is protected at all times, allowing you to focus on what really matters: growing your business.


Ongoing monitoring

The security of your information is our top priority. To this end, we implemented a Network Intrusion Detection System (NIDS) that constantly monitors our network for potential threats.

This system works like a tireless sentinel, analyzing every incoming data packet in real time and detecting any suspicious activity. In this way, we can prevent unwanted intrusions and proactively protect your information.


Adaptive safety devices

Adaptive Firewall: intelligent shield that adapts and learns, blocking threats in real time.

Two-step authentication: double barrier for greater security, protecting your confidential information.

With this double shielding, you can be sure that your information is protected by the most advanced technologies on the market.


Separation and security

Our virtualization architecture, designed with the highest logical security, isolates and protects the specific information of each client. In addition, we implement a granular permissions system that allows you to control access to information, restricting use to users with specific roles.

With Wolkvox, you can rest assured that your data is shielded from unauthorized access, thanks to our proactive approach to protecting your information and complying with the strictest security standards.

We provide you with maximum security and peace of mind, allowing you to have total control over who can access your data.

Security + Adaptability + Compliance.

Wolkvox not only conforms to, but exceeds modern security standards. We have the leading third-party certifications and rigorous regulatory compliance to ensure the privacy of your data, no matter your industry or location.

Get wolkvox

Please let us know of any questions you might have. An expert is standing by to help.

Wolkvox is a solution for contact center that allows you to provide the best experience to all the people involved in your operation CX + EX
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