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SOLUTIONS

BPO

Build the Contact Center you need for efficient, flexible and profitable outsourcing of services (Business Process Outsourcing).

A contact center solution that adapts to your company

Our software can be implemented in operations of any size and of any sector. You have at your fingertips a flexible platform, 100% parameterizable to mold the technology according to your needs and that presents automatic and constant updates of its functionalities.

Versatility to stay in line with today's BPOs

Whether from the residence of each of your advisors or from the facilities of your contact center, our cloud solution transforms along with the dynamics of outsourcing services. Today the industry seeks greater flexibility and efficiency in the use of resources. With wolkvox, you only pay for what you use.

Artificial Intelligence and omnichannel at your service

Our suite has solutions that incorporate Artificial Intelligence to optimize and streamline your processes. In the BPO sector, its use is essential to promote the digital transformation of the business and offer the best experience to each user. In addition, this is key to managing all user interactions at the omnichannel level.

Get wolkvox

Please let us know of any questions you might have. An expert is standing by to help.

Wolkvox is a solution for contact center that allows you to provide the best experience to all the people involved in your operation CX + EX
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