![](https://www.wolkvox.com/wp-content/uploads/Agent-Scripting-1-1024x683.png)
Improve your service model with Agent Scripting
It is a routing flow that works as a guide for advisors in a Contact Center. The functionality puts at their fingertips a detailed script of the speech with which they must interact with customers and gives them access to user information online, which they can also modify in real time.