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APIs Campaign

7. Reschedule call En

URL: https://wv{{wolkvox_server}}.wolkvox.com/api/v2/campaign.php?api=recall&type_campaign={{type_campaign}}&campaign_id={{campaign_id}} Description: With this API it is possible to reprogram the call to a record of a predictive dialing campaign from an external application. Benefit: This API allows you to reprogram calls to a record for example from an external application such as a CRM, which facilitates and speeds up the contact management process. How it works:
  • The consumption of this API is done by PUT method.
  • In the json the parameters are added according to the operation or process to be performed.
  • To consume this API you must replace in the url {{{wolkvox_server}} by the nomenclature of the server of the operation.
  • The wolkvox-token header must be used to make use of the authorization token.
  • Note that the same token cannot be consumed simultaneously, so you can schedule the next API to be consumed when the result of the previous one is successful.
REQUEST
NAME DESCRIPTION TYPE
type_campaign (URL) Phone to add String
campaign_id (URL) Days for which the number will be blocked String
recall_date Date to call back String
recall_telephone Telephone for souvenir call String
customer_id Refers to the numerical identification of the customer. String
RESPONSE
NAME DESCRIPTION TYPE
code Response code int
error Error String
msg Description of the response String
Posibles códigos de respuesta
201, 400, 401, 403, 404, 405, 412, 416 
				
					$curl = curl_init();

curl_setopt_array($curl, array(
  CURLOPT_URL =&gt; 'https://wv{{wolkvox_server}}.wolkvox.com/api/v2/campaign.php?api=recall&amp;type_campaign={{type_campaign}}&amp;campaign_id={{campaign_id}}',
  CURLOPT_RETURNTRANSFER =&gt; true,
  CURLOPT_ENCODING =&gt; '',
  CURLOPT_MAXREDIRS =&gt; 10,
  CURLOPT_TIMEOUT =&gt; 0,
  CURLOPT_FOLLOWLOCATION =&gt; true,
  CURLOPT_HTTP_VERSION =&gt; CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST =&gt; 'PUT',
  CURLOPT_POSTFIELDS =&gt;'{
    "recall_date": "",
    "recall_telephone": "",
    "customer_id": ""
}',
  CURLOPT_HTTPHEADER =&gt; array(
    'wolkvox-token: {{token}}',
    'Content-Type: application/json'
  ),
));

$response = curl_exec($curl);

curl_close($curl);
echo $response;

RESPONSE

				
					{
    "code": 202,
    "error": null,
    "msg": "customer_id xxxxxxx has been updated and will be call back on xxxxxx to phone xxxxx"
}

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