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APIs Configuration

11. Add Interaction En

URL: https://wv{{wolkvox_server}}.wolkvox.com/api/v2/configuration.php?api=add_interaction Description: This API allows you to configure a universal channel for your atypical interactions. Benefit: Quickly remove user or server IPs from our firewall to restrict execution of actions. How it works:
  • Consumption of this API is done by POST method.
  • In the json the parameters are added according to the operation or process to be performed.
  • To consume this API you must replace in the url {{wolkvox_server}} by the nomenclature of the server of the operation.
  • The wolkvox–token header must be used to make use of the authorization token.
  • Keep in mind that the same token can not be consumed simultaneously, so you can program that the next API be consumed when the result of the previous one is successful.
REQUEST
NAME DESCRIPTION TYPE
from Referrer interaction String
to Interaction recipient String
subject Subject of the interaction String
body It is the body of the matter String
rp_id This is the id of the routing point to be routed to. String
RESPONSE
NAME DESCRIPTION TYPE
code Response code int
error Error String
msg Description of the response String
Posibles códigos de respuesta
405,400,404,201 
				
					$curl = curl_init();

curl_setopt_array($curl, array(
  CURLOPT_URL =&gt; 'https://wv{{wolkvox_server}}.wolkvox.com/api/v2/configuration.php?api=add_interaction',
  CURLOPT_RETURNTRANSFER =&gt; true,
  CURLOPT_ENCODING =&gt; '',
  CURLOPT_MAXREDIRS =&gt; 10,
  CURLOPT_TIMEOUT =&gt; 0,
  CURLOPT_FOLLOWLOCATION =&gt; true,
  CURLOPT_HTTP_VERSION =&gt; CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST =&gt; 'POST',
  CURLOPT_POSTFIELDS =&gt;'{

        "from": "XXXXX",
        "to": "XXXXX",
        "subject": "XXXX",
        "body": "XXXX",
        "rp_id": "XXXX"
}',
  CURLOPT_HTTPHEADER =&gt; array(
    'Wolkvox-Token: {{token}}',
    'Content-Type: application/json'
  ),
));

$response = curl_exec($curl);

curl_close($curl);
echo $response;

RESPONSE

				
					{
    "code": "201",
    "error": null,
    "msg": "XXXXX routing point was executed and assigned to agent (XXXX) "
}

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