URL:

https://wv{{wolkvox_server}}.wolkvox.com/api/v2/campaign.php?api=recall&type_campaign={{type_campaign}}&campaign_id={{campaign_id}}

Description:

With this API it is possible to reprogram the call to a record of a predictive dialing campaign from an external application.

Benefit:

This API allows you to reprogram calls to a record for example from an external application such as a CRM, which facilitates and speeds up the contact management process.

How it works:

• The consumption of this API is done by PUT method.
• In the json the parameters are added according to the operation or process to be performed.
• To consume this API you must replace in the url {{{wolkvox_server}} by the nomenclature of the server of the operation.
• The wolkvox-token header must be used to make use of the authorization token.
• Note that the same token cannot be consumed simultaneously, so you can schedule the next API to be consumed when the result of the previous one is successful.
• Limit of records that can be downloaded per consumption: 60,000 records.
• Limit of records that can be uploaded per consumption: 10,000 records.
• Limit of days queried in dates: 31 days.
• Limit of result weight: 256 MB.
• API consumption time limit: 60 seconds.
• Concurrent consumption limit of a token: 2 simultaneous requests.
• Daily limit of tokens: Number of licenses multiplied by 1000 daily tokens.

Request

Response