ARGENTINA
Buenos Aires +54 (11) 5217 5933
BRAZIL
Sao Paulo +55 (11) 521 75 933
CHILE
Santiago de Chile +56 (2) 240 533 89
URL:
https://wv{{wolkvox_server}}.wolkvox.com/api/v2/real_time.php?api=campaigns
Description:
This report provides a complete real-time view of campaign management, providing information on contactability, status, penetration and other functional information for campaign management.
Benefit:
This report allows you to measure the quality of your campaigns according to standardized metrics.
How it works:
NAME | DESCRIPTION | TYPE |
---|---|---|
api | Type of report required | String |
NAME | DESCRIPTION | TYPE |
---|---|---|
campaign | Displays information on campaign id, name and dialing percentage by phone | String |
speed | Refers to the speed of the campaign | String |
status | Details the campaign’s status. It can show “started” when it’s running or “stopped” when it’s halted. | String |
skill_id | Indicates the number of skill linked to the campaign | String |
records | Total number of registrations in the campaign | String |
clean | Number of uncalled records | String |
dial | Number of marked records | String |
answer | Indicates the number of records answered | String |
no_answer | Indicates the number of unanswered records | String |
busy/congestion/failed | Refers to the number of records in “busy”, “congestion”, and “failed”. | String |
answer_machine | Results of machine records | String |
penetration_day | Campaign day penetration | String |
penetration_now | Penetration of the momentum at the time of campaign consumption | String |
hits | Indicates the number of records typified as “hits”. | String |
calls_x_min | Calls per minute in the campaign | String |
recycled | Number of times the campaign has been recycled | String |
[
{
"campaign": "",
"speed": "",
"status": "",
"skill_id": "",
"records": "",
"clean": "",
"dial": "",
"answer": "",
"no_answer": "",
"busy/congestion/failed": "",
"answer_machine": "",
"penetration_day": "",
"penetration_now": "",
"hits": "",
"calls_x_min": "",
"recycled": ""
}
]
Sao Paulo +55 (11) 521 75 933
Santiago de Chile +56 (2) 240 533 89
Medellín +57 (604) 322 98 80
Ciudad de Guatemala +502 (2) 3141344
Ciudad de México +52 (55) 8526 36 34
Copyright © 2023 MICROSYSLABS. 1820 N Corporate Lakes Blvd, unit 205. Weston, FL 33326
COLOMBIA
Medellín +57 (4) 322 98 80
Bogotá +57 (1) 381 90 40
Cali +57 (2) 891 28 46
Barranquilla +57 (5) 316 10 34
ARGENTINA
Buenos Aires +54 (11) 5217 5933
SPAIN
Madrid +34 (910) 601 691
MEXICO
Ciudad de México +52 (55) 8526 36 34
BRASIL
Brasilia +55 (61) 9836 4127
São Paulo +55 (12) 9811 155 83
UNITED STATES
New York +1 (914) 373 71 36
DOMINICAN REPUBLIC
Santo Domingo +1 (829) 249 69 68
CHILE
Santiago de Chile +56 (2) 240 533 89
GUATEMALA
Ciudad de Guatemala +502 (2) 314 1344
PERU
Lima +51 (1) 644 91 39
Copyright © 2023 MICROSYSLABS S.A.S.
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