WHY WOLKVOX? OMNICHANNEL PLATFORM WOLKVOX CRM CHATBOTS AND VOICEBOTS MANUALS

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8. Delete record

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APIs Campaign

8. Delete record

URL:

https://wv{{wolkvox_server}}.wolkvox.com/api/v2/campaign.php?api=remove_record&type_campaign={{type_campaign}}&campaign_id={{campaign_id}}

Description:

This API allows you to delete a record from the database of a predictive campaign, from an external platform.

Benefit:

This feature is useful when you have a campaign running but the customer contacts you through another channel.

How it works:

The consumption of this API is done by DELETE method.
In the json the parameters are added according to the operation or process to be performed.
To consume this API you must replace in the url {{{wolkvox_server}} by the nomenclature of the server of the operation.
The wolkvox-token header must be used to make use of the authorization token.
Note that the same token cannot be consumed simultaneously, so you can schedule the next API to be consumed when the result of the previous one is successful.

REQUEST

NAME	DESCRIPTION	TYPE
type_campaign (URL)	Campaign Type. This field can take the values “preview” or “predictive”.	String
campaign_id (URL)	Campaign ID Number.	String
customer_id	Refers to the numerical identification of the customer.	String

RESPONSE

NAME	DESCRIPTION	TYPE
code	Response code	int
error	Error	String
msg	Description of the response	String

Possible response codes

				
					$curl = curl_init();

curl_setopt_array($curl, array(
  CURLOPT_URL => 'https://wv{{wolkvox_server}}.wolkvox.com/api/v2/campaign.php?api=remove_record&type_campaign={{type_campaign}}&campaign_id={{campaign_id}}',
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => '',
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 0,
  CURLOPT_FOLLOWLOCATION => true,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => 'DELETE',
  CURLOPT_POSTFIELDS =>'{
    "customer_id": ""
}',
  CURLOPT_HTTPHEADER => array(
    'wolkvox-token: {{token}}',
    'Content-Type: application/json'
  ),
));

$response = curl_exec($curl);

curl_close($curl);
echo $response;

				
					curl --location -g --request DELETE 'https://wv{{wolkvox_server}}.wolkvox.com/api/v2/campaign.php?api=remove_record&type_campaign={{type_campaign}}&campaign_id={{campaign_id}}' 
--header 'wolkvox-token: {{token}}' 
--header 'Content-Type: application/json' 
--data-raw '{
    "customer_id": ""
}'

				
					OkHttpClient client = new OkHttpClient().newBuilder()
  .build();
MediaType mediaType = MediaType.parse("application/json");
RequestBody body = RequestBody.create(mediaType, '{
    "customer_id": ""
}');
Request request = new Request.Builder()
  .url("https://wv{{wolkvox_server}}.wolkvox.com/api/v2/campaign.php?api=remove_record&type_campaign={{type_campaign}}&campaign_id={{campaign_id}}")
  .method("DELETE", body)
  .addHeader("wolkvox-token", "{{token}}")
  .addHeader("Content-Type", "application/json")
  .build();
Response response = client.newCall(request).execute();

				
					import requests
import json

url = "https://wv{{wolkvox_server}}.wolkvox.com/api/v2/campaign.php?api=remove_record&type_campaign={{type_campaign}}&campaign_id={{campaign_id}}"

payload = json.dumps({
  "customer_id": ""
})
headers = {
  'wolkvox-token': '{{token}}',
  'Content-Type': 'application/json'
}

response = requests.request("DELETE", url, headers=headers, data=payload)

print(response.text)

RESPONSE

				
					{
    "code": 202,
    "error": null,
    "msg": "customer_id xxxxxxxxxx has been deleted successfully"
}

APPLICATIONS

MULTICHANNEL DIALER

WOLKVOX STUDIO

ARTIFICIAL INTELLIGENCE

VOICE OF THE CUSTOMER

QUALITY AND PRODUCTIVITY

ANALYTICS

TELEPHONY

INTEGRATIONS

BY INDUSTRY

BY COMPANY TYPE

SMART TEAMS

AUTOMATION AND ARTIFICIAL INTELLIGENCE

DIGITAL TRANSFORMATION

APPLICATIONS

MULTICHANNEL DIALER

WOLKVOX STUDIO

ARTIFICIAL INTELLIGENCE

VOICE OF THE CUSTOMER

QUALITY AND PRODUCTIVITY

ANALYTICS

TELEPHONY

INTEGRATIONS

BY INDUSTRY

BY COMPANY TYPE

SMART TEAMS

AUTOMATION AND ARTIFICIAL INTELLIGENCE

DIGITAL TRANSFORMATION

< / >

APIs Campaign

8. Delete record

RESPONSE

UNITED STATES

ARGENTINA

BRAZIL

CHILE

SPAIN

COLOMBIA

GUATEMALA

MEXICO

DOMINICAN REPUBLIC

PERU

AUTOMATION AND
ARTIFICIAL INTELLIGENCE

AUTOMATION AND
ARTIFICIAL INTELLIGENCE