URL:

https://wv{{wolkvox_server}}.wolkvox.com/api/v2/reports_manager.php?api=campaign_4&campaign_id={{campaign_id}}&date_ini={{YYYYmmddHHiiss}}&date_end={{YYYYmmddHHiiss}}

Description:

This report allows to evaluate the performance of the campaign taking into account the number of records of the attempted results per machine attempt (no-answer, answer, failed, busy, congestion, recall, do-not-call-clean) and the percentage of these in the total of the campaign.

Benefit:

It allows you to understand how customers have been contacted in the automatic outbound campaigns.

How it works:

• The consumption of this API is done by GET method.
• To consume this API you must replace in the url {{{wolkvox_server}} by the nomenclature of the server of the operation.
• The wolkvox-token header must be used to make use of the authorization token.
• Note that the same token cannot be consumed simultaneously, so you can schedule the next API to be consumed when the result of the previous one is successful.
• In terms of time, to keep track of your operation you can make a consumption every 5 minutes of the information.
• Limit of records that can be downloaded per consumption: 60,000 records.
• Limit of records that can be uploaded per consumption: 10,000 records.
• Limit of days queried in dates: 31 days.
• Limit of result weight: 256 MB.
• API consumption time limit: 60 seconds.
• Concurrent consumption limit of a token: 2 simultaneous requests.
• Daily limit of tokens: Number of licenses multiplied by 1000 daily tokens.

Request

Response