ARGENTINA
Buenos Aires +54 (11) 5217 5933
BRAZIL
Sao Paulo +55 (11) 521 75 933
CHILE
Santiago de Chile +56 (2) 240 533 89
URL:
Description:
This report allows you to know the consumption of the WhatsApp Business line service taking into account the chat identification, date, phone and the use of templates. This report does not allow to consult the cost of use.
Benefit:
This report allows you to identify if the interaction is inbound or outbound through the use of HSM templates and verify the Resolution in First Contact through this channel.
How it works:
REQUEST
NAME | DESCRIPTION | TYPE |
---|---|---|
api | Type of report required | String |
date_ini | Initial Date (YYYYmmddHHiiss) | String |
date_end | Final Date (YYYYmmddHHiiss) | String |
destination | Country to which WhatsApp is sent | String |
RESPONSE
NAME | DESCRIPTION | TYPE |
---|---|---|
conn_id | Corresponds to the call identification number | String |
session_id | It displays the following format of information: Customer ID.Operation.Connector ID. | String |
date | Indicates the date in the format year–month–day–hour | String |
customer_phone | Refers to the customer‘s phone number | String |
template | Indicates if there was use of a template (no/yes) | String |
destiny | Indicates the destination of the call | String |
URL:
Description:
This report allows you to know the consumption of the WhatsApp Business line service taking into account the chat identification, date, phone and the use of templates. This report does not allow to consult the cost of use.
Benefit:
This report allows you to identify if the interaction is inbound or outbound through the use of HSM templates and verify the Resolution in First Contact through this channel.
How it works:
NAME | DESCRIPTION | TYPE |
---|---|---|
api | Type of report required | String |
date_ini | Initial Date (YYYYmmddHHiiss) | String |
date_end | Final Date (YYYYmmddHHiiss) | String |
destination | Country to which WhatsApp is sent | String |
NAME | DESCRIPTION | TYPE |
---|---|---|
conn_id | Corresponds to the call identification number | String |
session_id | It displays the following format of information: Customer ID.Operation.Connector ID. | String |
date | Indicates the date in the format year–month–day–hour | String |
customer_phone | Refers to the customer‘s phone number | String |
template | Indicates if there was use of a template (no/yes) | String |
destiny | Indicates the destination of the call | String |
URL:
Description:
This report allows you to know the consumption of the WhatsApp Business line service taking into account the chat identification, date, phone and the use of templates. This report does not allow to consult the cost of use.
Benefit:
This report allows you to identify if the interaction is inbound or outbound through the use of HSM templates and verify the Resolution in First Contact through this channel.
How it works:
NAME | DESCRIPTION | TYPE |
---|---|---|
api | Type of report required | String |
date_ini | Initial Date (YYYYmmddHHiiss) | String |
date_end | Final Date (YYYYmmddHHiiss) | String |
destination | Country to which WhatsApp is sent | String |
NAME | DESCRIPTION | TYPE |
---|---|---|
conn_id | Corresponds to the call identification number | String |
session_id | It displays the following format of information: Customer ID.Operation.Connector ID. | String |
date | Indicates the date in the format year–month–day–hour | String |
customer_phone | Refers to the customer‘s phone number | String |
template | Indicates if there was use of a template (no/yes) | String |
destiny | Indicates the destination of the call | String |