ARGENTINA
Buenos Aires +54 (11) 5217 5933
BRAZIL
Sao Paulo +55 (11) 521 75 933
CHILE
Santiago de Chile +56 (2) 240 533 89
URL:
https://wv{{wolkvox_server}}.wolkvox.com/api/v2/information.php?api=agents
Description:
This API allows to have information about the Agents.
Benefit:
It allows to have basic information such as last connection, status and skill to which the agents belong.
How it works:
REQUEST
| NAME | DESCRIPTION | TYPE |
|---|---|---|
| api | Type of report required | String |
RESPONSE
| NAME | DESCRIPTION | TYPE |
|---|---|---|
| agent_id | This is the numerical user number assigned to each wolkvox Agent user. | String |
| agent_name | This is the name assigned to each wolkvox Agent user. | String |
| agent_dni | It is the identification document of each wolkvox Agent user. | String |
| agent_status | Agent status. | String |
| last_use | Date of last connection. | String |
| agent_sso | Network username for Single Sign-On (SSO) function. | String |
$curl = curl_init();
curl_setopt_array($curl, array(
CURLOPT_URL => 'https://wv{{wolkvox_server}}.wolkvox.com/api/v2/information.php?api=agents',
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => '',
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 0,
CURLOPT_FOLLOWLOCATION => true,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => 'GET',
CURLOPT_HTTPHEADER => array(
'wolkvox-token: {{token}}'
),
));
$response = curl_exec($curl);
curl_close($curl);
echo $response;
{
"code": "",
"error": null,
"msg": "1 records were found",
"data": [
{
"agent_id": "",
"agent_name": "",
"agent_dni": "",
"agent_status": "",
"last_use": "",
"agent_sso": ""
}
]
}
Sao Paulo +55 (11) 521 75 933
Santiago de Chile +56 (2) 240 533 89
Medellín +57 (604) 322 98 80
Ciudad de Guatemala +502 (2) 3141344
Ciudad de México +52 (55) 8526 36 34
Copyright © 2023 MICROSYSLABS. 1820 N Corporate Lakes Blvd, unit 205. Weston, FL 33326
Copyright © 2023 MICROSYSLABS S.A.S.
Cra 30 # 4A – 45 Of. 205 Ed. FOREVER W&L, Medellín, Colombia