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URL:

https://wv{{wolkvox_server}}.wolkvox.com/api/v2/information.php?api=routing_points

Description:

This API allows to have a basic report about the routing points of the operation.

Benefit:

It allows to have basic information of each one of the routing points and the activation status of each one of them.

How it works:

REQUEST

NAMEDESCRIPTIONTYPE
apiType of report requiredString

RESPONSE

NAMEDESCRIPTIONTYPE
rp_id Refers to the numerical identification of the routing pointString
rp_nameName of the routing pointString
ivr_activeIVR status (yes/no)String
chat_activeChat status (yes/no)String
interaction_activeInteraction status (yes/no)String
crm_activeCRM integration status (yes/no)String
last_useDate in year-month-day-time format of the last use of the routing pointString

Possible response codes
				
					$curl = curl_init();

curl_setopt_array($curl, array(
  CURLOPT_URL => 'https://wv{{wolkvox_server}}.wolkvox.com/api/v2/information.php?api=routing_points',
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => '',
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 0,
  CURLOPT_FOLLOWLOCATION => true,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => 'GET',
  CURLOPT_HTTPHEADER => array(
    'wolkvox-token: {{token}}'
  ),
));

$response = curl_exec($curl);

curl_close($curl);
echo $response;
				
			

RESPONSE

				
					{
    "code": 200,
    "error": null,
    "msg": "1 records were found",
    "data": [
        {
            "rp_id": "",
            "rp_name": "",
            "ivr_active": "",
            "chat_active": "",
            "interaction_active": "",
            "crm_active": "",
            "last_use": ""
        }
    ]
}
				
			

URL:

https://wv{{wolkvox_server}}.wolkvox.com/api/v2/information.php?api=routing_points

Description:

This API allows to have a basic report about the routing points of the operation.

Benefit:

It allows to have basic information of each one of the routing points and the activation status of each one of them.

How it works:

NAMEDESCRIPTIONTYPE
apiType of report requiredString

NAMEDESCRIPTIONTYPE
rp_id Refers to the numerical identification of the routing pointString
rp_nameName of the routing pointString
ivr_activeIVR status (yes/no)String
chat_activeChat status (yes/no)String
interaction_activeInteraction status (yes/no)String
crm_activeCRM integration status (yes/no)String
last_useDate in year-month-day-time format of the last use of the routing pointString

Possible response codes
				
					$curl = curl_init();

curl_setopt_array($curl, array(
  CURLOPT_URL => 'https://wv{{wolkvox_server}}.wolkvox.com/api/v2/information.php?api=routing_points',
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => '',
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 0,
  CURLOPT_FOLLOWLOCATION => true,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => 'GET',
  CURLOPT_HTTPHEADER => array(
    'wolkvox-token: {{token}}'
  ),
));

$response = curl_exec($curl);

curl_close($curl);
echo $response;
				
			

RESPONSE

				
					{
    "code": 200,
    "error": null,
    "msg": "1 records were found",
    "data": [
        {
            "rp_id": "",
            "rp_name": "",
            "ivr_active": "",
            "chat_active": "",
            "interaction_active": "",
            "crm_active": "",
            "last_use": ""
        }
    ]
}
				
			

URL:

https://wv{{wolkvox_server}}.wolkvox.com/api/v2/information.php?api=routing_points

Description:

This API allows to have a basic report about the routing points of the operation.

Benefit:

It allows to have basic information of each one of the routing points and the activation status of each one of them.

How it works:

NAMEDESCRIPTIONTYPE
apiType of report requiredString

NAMEDESCRIPTIONTYPE
rp_id Refers to the numerical identification of the routing pointString
rp_nameName of the routing pointString
ivr_activeIVR status (yes/no)String
chat_activeChat status (yes/no)String
interaction_activeInteraction status (yes/no)String
crm_activeCRM integration status (yes/no)String
last_useDate in year-month-day-time format of the last use of the routing pointString

Possible response codes
				
					$curl = curl_init();

curl_setopt_array($curl, array(
  CURLOPT_URL => 'https://wv{{wolkvox_server}}.wolkvox.com/api/v2/information.php?api=routing_points',
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => '',
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 0,
  CURLOPT_FOLLOWLOCATION => true,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => 'GET',
  CURLOPT_HTTPHEADER => array(
    'wolkvox-token: {{token}}'
  ),
));

$response = curl_exec($curl);

curl_close($curl);
echo $response;
				
			

RESPONSE

				
					{
    "code": 200,
    "error": null,
    "msg": "1 records were found",
    "data": [
        {
            "rp_id": "",
            "rp_name": "",
            "ivr_active": "",
            "chat_active": "",
            "interaction_active": "",
            "crm_active": "",
            "last_use": ""
        }
    ]
}
				
			

< / >

APIs Information

2. Routing Points Information

URL:

https://wv{{wolkvox_server}}.wolkvox.com/api/v2/information.php?api=routing_points

Description:

This API allows to have a basic report about the routing points of the operation.

Benefit:

It allows to have basic information of each one of the routing points and the activation status of each one of them.

How it works:

  • The consumption of this API is done by GET method.
  • To consume this API you must replace in the url {{{wolkvox_server}} by the nomenclature of the server of the operation.
  • The wolkvox-token header must be used to make use of the authorization token.
  • Note that the same token cannot be consumed simultaneously, so you can schedule the next API to be consumed when the result of the previous one is successful.
  • In terms of time, to keep track of your operation you can make a consumption every 5 minutes of the information.

NAMEDESCRIPTIONTYPE
apiType of report requiredString

NAMEDESCRIPTIONTYPE
rp_id Refers to the numerical identification of the routing pointString
rp_nameName of the routing pointString
ivr_activeIVR status (yes/no)String
chat_activeChat status (yes/no)String
interaction_activeInteraction status (yes/no)String
crm_activeCRM integration status (yes/no)String
last_useDate in year-month-day-time format of the last use of the routing pointString

Possible response codes
				
					$curl = curl_init();

curl_setopt_array($curl, array(
  CURLOPT_URL => 'https://wv{{wolkvox_server}}.wolkvox.com/api/v2/information.php?api=routing_points',
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => '',
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 0,
  CURLOPT_FOLLOWLOCATION => true,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => 'GET',
  CURLOPT_HTTPHEADER => array(
    'wolkvox-token: {{token}}'
  ),
));

$response = curl_exec($curl);

curl_close($curl);
echo $response;
				
			

RESPONSE

				
					{
    "code": 200,
    "error": null,
    "msg": "1 records were found",
    "data": [
        {
            "rp_id": "",
            "rp_name": "",
            "ivr_active": "",
            "chat_active": "",
            "interaction_active": "",
            "crm_active": "",
            "last_use": ""
        }
    ]
}
				
			
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