ARGENTINA
Buenos Aires +54 (11) 5217 5933
BRAZIL
Sao Paulo +55 (11) 521 75 933
CHILE
Santiago de Chile +56 (2) 240 533 89
URL:
https://wv{{wolkvox_server}}.wolkvox.com/api/v2/information.php?api=routing_points
Description:
This API allows to have a basic report about the routing points of the operation.
Benefit:
It allows to have basic information of each one of the routing points and the activation status of each one of them.
How it works:
REQUEST
NAME | DESCRIPTION | TYPE |
---|---|---|
api | Type of report required | String |
RESPONSE
NAME | DESCRIPTION | TYPE |
---|---|---|
rp_id | Refers to the numerical identification of the routing point | String |
rp_name | Name of the routing point | String |
ivr_active | IVR status (yes/no) | String |
chat_active | Chat status (yes/no) | String |
interaction_active | Interaction status (yes/no) | String |
crm_active | CRM integration status (yes/no) | String |
last_use | Date in year-month-day-time format of the last use of the routing point | String |
URL:
https://wv{{wolkvox_server}}.wolkvox.com/api/v2/information.php?api=routing_points
Description:
This API allows to have a basic report about the routing points of the operation.
Benefit:
It allows to have basic information of each one of the routing points and the activation status of each one of them.
How it works:
NAME | DESCRIPTION | TYPE |
---|---|---|
api | Type of report required | String |
NAME | DESCRIPTION | TYPE |
---|---|---|
rp_id | Refers to the numerical identification of the routing point | String |
rp_name | Name of the routing point | String |
ivr_active | IVR status (yes/no) | String |
chat_active | Chat status (yes/no) | String |
interaction_active | Interaction status (yes/no) | String |
crm_active | CRM integration status (yes/no) | String |
last_use | Date in year-month-day-time format of the last use of the routing point | String |
URL:
https://wv{{wolkvox_server}}.wolkvox.com/api/v2/information.php?api=routing_points
Description:
This API allows to have a basic report about the routing points of the operation.
Benefit:
It allows to have basic information of each one of the routing points and the activation status of each one of them.
How it works:
NAME | DESCRIPTION | TYPE |
---|---|---|
api | Type of report required | String |
NAME | DESCRIPTION | TYPE |
---|---|---|
rp_id | Refers to the numerical identification of the routing point | String |
rp_name | Name of the routing point | String |
ivr_active | IVR status (yes/no) | String |
chat_active | Chat status (yes/no) | String |
interaction_active | Interaction status (yes/no) | String |
crm_active | CRM integration status (yes/no) | String |
last_use | Date in year-month-day-time format of the last use of the routing point | String |