ARGENTINA
Buenos Aires +54 (11) 5217 5933
BRAZIL
Sao Paulo +55 (11) 521 75 933
CHILE
Santiago de Chile +56 (2) 240 533 89
URL:
https://wv{{wolkvox_server}}.wolkvox.com/api/v2/configuration.php?api=add_interaction
Description:
This API allows you to configure a universal channel for your atypical interactions.
Benefit:
Flexibility to handle special situations that do not follow the normal interaction flows. This can be useful for cases where interactions need to be directed or managed in a specific and personalized manner.
How it works:
REQUEST
NAME | DESCRIPTION | TYPE |
---|---|---|
from | Referrer interaction | String |
to | Interaction recipient | String |
subject | Subject of the interaction | String |
body | It is the body of the matter | String |
rp_id | This is the ID of the routing point where you want to route the interaction. The designed flow in “interaction routing (email, facebook, instagram, twitter)” of that routing point will be executed. | String |
RESPONSE
NAME | DESCRIPTION | TYPE |
---|---|---|
code | Response code | int |
error | Error | String |
msg | Description of the response | String |
URL:
https://wv{{wolkvox_server}}.wolkvox.com/api/v2/configuration.php?api=add_interaction
Description:
This API allows you to configure a universal channel for your atypical interactions.
Benefit:
Flexibility to handle special situations that do not follow the normal interaction flows. This can be useful for cases where interactions need to be directed or managed in a specific and personalized manner.
How it works:
NAME | DESCRIPTION | TYPE |
---|---|---|
from | Referrer interaction | String |
to | Interaction recipient | String |
subject | Subject of the interaction | String |
body | It is the body of the matter | String |
rp_id | This is the ID of the routing point where you want to route the interaction. The designed flow in “interaction routing (email, facebook, instagram, twitter)” of that routing point will be executed. | String |
NAME | DESCRIPTION | TYPE |
---|---|---|
code | Response code | int |
error | Error | String |
msg | Description of the response | String |
URL:
https://wv{{wolkvox_server}}.wolkvox.com/api/v2/configuration.php?api=add_interaction
Description:
This API allows you to configure a universal channel for your atypical interactions.
Benefit:
Flexibility to handle special situations that do not follow the normal interaction flows. This can be useful for cases where interactions need to be directed or managed in a specific and personalized manner.
How it works:
NAME | DESCRIPTION | TYPE |
---|---|---|
from | Referrer interaction | String |
to | Interaction recipient | String |
subject | Subject of the interaction | String |
body | It is the body of the matter | String |
rp_id | This is the ID of the routing point where you want to route the interaction. The designed flow in “interaction routing (email, facebook, instagram, twitter)” of that routing point will be executed. | String |
NAME | DESCRIPTION | TYPE |
---|---|---|
code | Response code | int |
error | Error | String |
msg | Description of the response | String |