This API allows the creation of new agents from external solutions, parameterizing the name, identification and network user, information required for logging.
Benefit:
Optimize processes and time by creating external solution agents in an agile and simple way.
How it works:
The consumption of this API is done by POST method.
In the json the parameters are added according to the operation or process to be performed.
To consume this API you must replace in the url {{{wolkvox_server}} by the nomenclature of the server of the operation.
You should use the header “wolkvox-token: {{token}}” to make use of the authorization token.
Please note that the same token cannot be consumed simultaneously. Therefore, you can schedule the next API to be consumed when the result of the previous one is successful.
The field “agent_sso” is optional and allows users to log in to the system using their existing authentication credentials, without the need to provide separate login information for our call and contact center software.
The field to assign a password “agent_pass”: “” can remain empty, and the system will assign a random password.
The password must contain at least one uppercase letter, one lowercase letter, one number, and one special character (!#%&*@).
This API allows the creation of new agents from external solutions, parameterizing the name, identification and network user, information required for logging.
Benefit:
Optimize processes and time by creating external solution agents in an agile and simple way.
How it works:
The consumption of this API is done by POST method.
In the json the parameters are added according to the operation or process to be performed.
To consume this API you must replace in the url {{{wolkvox_server}} by the nomenclature of the server of the operation.
You should use the header “wolkvox-token: {{token}}” to make use of the authorization token.
Please note that the same token cannot be consumed simultaneously. Therefore, you can schedule the next API to be consumed when the result of the previous one is successful.
The field “agent_sso” is optional and allows users to log in to the system using their existing authentication credentials, without the need to provide separate login information for our call and contact center software.
The field to assign a password “agent_pass”: “” can remain empty, and the system will assign a random password.
The password must contain at least one uppercase letter, one lowercase letter, one number, and one special character (!#%&*@).
This API allows the creation of new agents from external solutions, parameterizing the name, identification and network user, information required for logging.
Benefit:
Optimize processes and time by creating external solution agents in an agile and simple way.
How it works:
The consumption of this API is done by POST method.
In the json the parameters are added according to the operation or process to be performed.
To consume this API you must replace in the url {{{wolkvox_server}} by the nomenclature of the server of the operation.
You should use the header “wolkvox-token: {{token}}” to make use of the authorization token.
Please note that the same token cannot be consumed simultaneously. Therefore, you can schedule the next API to be consumed when the result of the previous one is successful.
The field “agent_sso” is optional and allows users to log in to the system using their existing authentication credentials, without the need to provide separate login information for our call and contact center software.
The field to assign a password “agent_pass”: “” can remain empty, and the system will assign a random password.
The password must contain at least one uppercase letter, one lowercase letter, one number, and one special character (!#%&*@).
This API allows the creation of new agents from external solutions, parameterizing the name, identification and network user, information required for logging.
Benefit:
Optimize processes and time by creating external solution agents in an agile and simple way.
How it works:
The consumption of this API is done by POST method.
In the json the parameters are added according to the operation or process to be performed.
To consume this API you must replace in the url {{{wolkvox_server}} by the nomenclature of the server of the operation.
You should use the header “wolkvox-token: {{token}}” to make use of the authorization token.
Please note that the same token cannot be consumed simultaneously. Therefore, you can schedule the next API to be consumed when the result of the previous one is successful.
The field “agent_sso” is optional and allows users to log in to the system using their existing authentication credentials, without the need to provide separate login information for our call and contact center software.
The field to assign a password “agent_pass”: “” can remain empty, and the system will assign a random password.
The password must contain at least one uppercase letter, one lowercase letter, one number, and one special character (!#%&*@).