Manage a greater number of customers through bots for voice, chat, email and other service channels, carrying out up to 7,000 omnichannel interactions per hour. Our bots use Artificial Intelligence to make your processes more agile and efficient while your customers live an incredible experience when purchasing your products and services.
You can easily set up phone interactions with multiple attempts and design smart channel integration strategies by sending SMS, email and passing through to virtual agents, shaping the flows according to your needs and aligned with the aim of managing your customers’ requests from their favorite attention channels.
This functionality allows you to verify sales agreements in real time through voice analysis in digital contracts, reviewing the agent’s compliance with the script and the consistency of your customers’ responses during the process. In addition, it helps you with quality assurance by presenting protocol monitoring data, speed of response to calls, among others.
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Ciudad de México +52 (55) 8526 36 34
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