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Increase the sales of your products and services with the functionalities that wolkvox puts at your disposal to automate service processes, execute campaigns at an omnichannel level and analyze the details of how your operation works.

Automate your processes through virtual agents with Artificial Intelligence

Manage a greater number of customers through bots for voice, chat, email and other service channels, carrying out up to 7,000 omnichannel interactions per hour. Our bots use Artificial Intelligence to make your processes more agile and efficient while your customers live an incredible experience when purchasing your products and services.

Increase your sales at the omnichannel level

You can easily set up phone interactions with multiple attempts and design smart channel integration strategies by sending SMS, email and passing through to virtual agents, shaping the flows according to your needs and aligned with the aim of managing your customers’ requests from their favorite attention channels.

Make high-quality sales agreements

This functionality allows you to verify sales agreements in real time through voice analysis in digital contracts, reviewing the agent’s compliance with the script and the consistency of your customers’ responses during the process. In addition, it helps you with quality assurance by presenting protocol monitoring data, speed of response to calls, among others.

Get wolkvox

Please let us know of any questions you might have. An expert is standing by to help.

Wolkvox is a solution for contact center that allows you to provide the best experience to all the people involved in your operation CX + EX
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