Confidentiality, integrity, and availability: this is how we build trust into every one of our products

At wolkvox, every interaction is protected. We operate on world-class cloud infrastructure, apply global standards, and conduct constant audits to ensure the confidentiality, integrity, and availability of information.

The security of your operation is a strategic pillar of our culture

At wolkvox, security is a fundamental pillar of our corporate culture and a daily commitment. We have an Information Security and Business Continuity Committee that articulates every organizational process, directing security from top management. This strategic perspective manifests in a robust culture that permeates the entire company, where each individual embraces information protection as an essential business value.

Discover how we protect your data

Security Layers Protecting Every Power Conversation

We secure every interaction with multiple layers of defense working together: data encryption, active auditing, certified cloud infrastructure, automatic backups, and strict access control. All of this allows us to offer you a secure, resilient operation ready to scale with confidence.

Encryption at all times:

We protect data in transit and at rest with state-of-the-art encryption algorithms, HTTPS and TLS protocols, in partnership with our cloud ally Google Cloud Platform.

Active Auditing:

We log and monitor every action on the platform to ensure traceability, real-time alerts, and continuous control.

Daily Backups:

We perform automatic backups with high regional and multi-regional availability, ready for incident recovery.

Secure Infrastructure:

Our infrastructure is 100% Google Cloud, with distributed, scalable, and globally certified data centers.

Controlled Access:

We restrict access to authorized IPs using whitelists, preventing unnecessary exposure to the internet.

Proactive monitoring and immediate response to ensure availability and security

Automated Monitoring:

At wolkvox, we continuously monitor our infrastructure using internal and external tools. We identify operational variations, balance loads, and automatically scale services, ensuring high availability.

Integrated security at every layer:

We use Google Cloud's Security Command Center to evaluate the infrastructure's status in real time. Additionally, we employ tools that constantly assess resources, identifying system variations and generating timely alerts.

NOC:

We have a Network Operations Center (NOC) whose main function is to monitor the status of services, manage technical incidents, and ensure the continuous availability of the platform. In the event of any anomaly, the team intervenes immediately to mitigate impacts and restore operations without interruptions.

Real Benefits of Strategic Security

Our security architecture doesn't just protect: it also improves operations, facilitates compliance, and strengthens trust. From risk reduction to business continuity, every implemented measure is designed to help you operate with peace of mind, meet the most demanding standards, and respond agilely to any event.

Operational Risk Reduction

We anticipate and manage threats before they impact the business, which reduces incidents and downtime.

Sustainable Regulatory Compliance

We maintain controls aligned with international standards (ISO 27001, PCI-DSS, GDPR, HIPAA), which facilitates audits and prevents penalties.

Increased customer
and partner trust

Our transparent approach to security strengthens business relationships and opens opportunities with organizations that demand high levels of compliance.

Incident Response Capability

With 24/7 monitoring and formal response plans, we act with agility and precision in the face of any security incident.

Business Continuity Protection

The implemented controls ensure that Wolkvox's critical services continue to operate, even in the face of unexpected events.

Do you want to operate with peace of mind and confidence?

Let's talk about how we protect your data, your operations, and your customers' experience in every Power Conversation.

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