We build trust through compliance and proven security

wolkvox ensures continuous compliance through periodic evaluations, rigorous audits, and alignment with international standards that support data protection and our clients' trust.

Rigorous regulatory compliance to protect all your operational data

At wolkvox, adherence to compliance is an intrinsic practice. We undergo continuous and rigorous evaluations that validate our compliance with critical regulations concerning security, privacy, and confidentiality. We meet industry security standards, not only to mitigate risks but also to strengthen trust. Every requirement is embraced as part of a culture that protects our most valuable asset: our clients' information.

ISO/IEC 27001:2022 – Information security, cybersecurity and privacy protection

‍Ensures the confidentiality, integrity, and availability of information through formal controls and continuous risk management, with an emphasis on privacy and cybersecurity.
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PCI-DSS v4.0 – Payment Card Industry Data Security Standard
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‍Protects credit and debit card data. Ensures compliance with strict controls to prevent fraud and unauthorized access to financial data.
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GDPR – General Data Protection Regulation
(European Union)
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Ensures that personal data is processed lawfully, securely, and transparently. It strengthens the rights of data subjects and the commitment of data controllers and processors.

HIPAA – Health Insurance Portability and Accountability Act (U.S.)

‍Protects sensitive medical information. Ensures that measures are implemented to maintain the privacy and security of individuals' health-related data.
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Internal processes and best practices for secure and reliable management

Access Controls: We apply the principle of least privilege to ensure access only to necessary information based on role, reducing risks and guaranteeing data confidentiality.

Ongoing security training: Our teams receive continuous training in security, privacy, and compliance practices, fostering an organizational culture that is aware and prepared for threats and regulatory changes.

Clear and accessible policies: We design, update, and communicate data privacy and processing policies that reflect our commitment to information protection and compliance with applicable laws.

Rigorous internal audits: We conduct periodic internal audits to verify compliance with our policies and controls, identify opportunities for improvement, and ensure management aligned with international standards.

Key benefits of security and compliance

Significant reduction in the risk of security incidents

Implementing controls required by international standards minimizes the likelihood of data breaches, unauthorized access, and data loss.

Increased trust from clients and partners

Verifiable compliance builds credibility, enhances brand reputation, and strengthens business relationships with companies that value security and regulatory compliance.

‍Access to new markets and business opportunities

Being certified in security standards facilitates contracting and compliance processes in highly regulated or international sectors.

Continuous improvement of internal security and governance processes

Audits, risk reviews, and policies required by standards drive a more conscious, organized, and efficient organizational culture.

Improved risk-based decision-making

Compliance with regulations and standards fosters an organizational culture focused on identifying, evaluating, and prioritizing risks, leading to more informed, strategic decisions aligned with business objectives.

Discover how wolkvox connects channels, data, human agents, and AI to create Power conversations.

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