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Always evolving, and we share it with you
WVX Product Update
Learn about the latest improvements, features, and evolutions of our platform. Here you'll find everything new we've launched to help you manage, automate, and converse better every day.
Discover the most relevant updates for our solutions
The Product Design team and Engineering department share the highlights of each update. Discover what's new in automation, configuration, user experience, and AI capabilities.
WVX Product Update 2025-006: CX, WhatsApp, monitoring, contactability, and WVX CRM
WVX Product Update 2025-005: Updates to CX, Meta, WhatsApp, and Analytical Interface
WVX Product Update 2025-004 - CRM: custom, predefined, collections, and case modules
We answer your questions so nothing stops your operations
Get answers to your questions about how, when, and why we update our platform. Here you'll find clear answers regarding deployments, configurations, costs, and everything you need to know to make the most of each new version.
1. How often is the platform updated?
wolkvox continuously releases improvements, grouped into regular versions (approximately every 10 days), without interrupting your operations.
2. Do updates require technical intervention?
In most cases, no. New features are automatically available, although some may require optional configuration within WVX Manager.
3. Where can I view the complete version history?
You can find this information in the wolkvox Help Center, where you'll find technical details and step-by-step guides.
4. Do new features come with an additional cost?
Most features are released as part of the product's core. More advanced capabilities are announced in advance and follow the FinOps model.
5. How can I suggest improvements or report bugs?
You can do this through our support portal or via your Customer Success advisor.
