wolkvox, RPA
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With Phonebox you can call and receive voice over IP, VoIP, IP telephony or ToIP calls over the Internet with an interface similar to a cell phone. This softphone developed by wolkvox has a simple login system using a username and password.

Functionalities such as screen recording, merging of several lines in a conference, video calling, screen sharing and the historical record of the last 50 calls are qualities that make Phonebox a key complement to transform a device such as a desktop computer into a multimedia phone with voice and image capabilities.

HOW DOES IT WORK?

Phonebox has an interface similar to that of a cell phone that allows you to initiate calls, transfer to an extension, record conversations, join several lines in a conference, as well as add, modify and remove contacts from the agent's agenda. Its use is limited to PBX licenses.

¿Why use a RPA?


Check Mark Cost reduction

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ADVANTAGES OF USINGRPA

wolkvox
  • 1 Intelligent automation makes it possible to manage support processes that have no direct contact with the customer.
  • 2 You can partially or completely automate the customer-facing processes that are part of the Front Office.
  • 3 RPA is functional to execute repetitive office tasks such as: paste, copy or move.
  • 4 It simplifies the number of screens or applications with which users interact.

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