Knowing the internet quality meters in wolkvox allows to ensure better quality in the operation, even from teleworking.
Hyperatomatization resulting from the integration of artificial intelligence and Learning Machine could become an ally in your company.
Choosing the right channel cannot be reduced to the customer's preferences or adjusted to the companies' contact tools.
CRM (Contact Relationship Managment) and Contact Center platforms are different and independent solutions, but when integrated they enhance their functionalities.
Managing customer information on the same platform will improve your productivity and allow you to make appropriate decisions, among other benefits.
